Note ban impact: Banking correspondents feel the heat of banks cutting cost

About two years ago, when Amita Ghosh was still in a full-time clerical job with a private sector firm on the outskirts of Kolkata, many of her acquaintances had already seen a brisk rise in income as banking correspondents (BCs) in a short span of time. Their income suddenly rose three-fold, from an average of Rs 5,000 to around Rs 15,000 per month.
In August 2014, when the Pradhan Mantri Jan Dhan Yojana was launched, close to 100,000 banking correspondents were roped in, for banks scrambled to meet targets set by the government. Most of them being either higher secondary or secondary school pass-outs, otherwise engaged in low-earning or informal sector jobs. Not only the BCs were entitled to fixed income of Rs 5,000 per month, but also commission payable on transactions, and new account-opening meant a good variable component. Allured by the offer of a better earning, Saha quit her job, which paid her around Rs 4,000 per month, to be a BC. For close to two years Saha’s average monthly income rose to Rs 13,000 per month, peaking around the time of demonetisation, when she earned about Rs 18,000 per month.
Cut to January 2018, Saha’s income has plummeted to Rs 6,000-6,500 per month as BCs bear the brunt of cost-cutting measures of public sector banks. Notably, few months back, when the government proposed the possibility of reduction of perks for regular employees of public sector banks, a strong opposition by bank employees ensured that such a measure was never implemented.
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