Monday 27 August 2018

No more pesky calls! Tech Mahindra joins Microsoft to develop a technology

call centre

Tech Mahindra and Microsoft have partnered to develop blockchain-based technology to curb pesky calls and SMS as recommended by telecom regulator Trai.

"Tech Mahindra...announced today its collaboration with Microsoft to create a Distributed Ledger Technology (DLT)-based solution to build a robust ecosystem in line with the regulations issued by Trai," a joint statement by the two companies said.

Based on blockchain technology and built on Microsoft Azure, the solution aims at mitigating the issue of unsolicited commercial communication (UCC) in the country, it said.

According to Trai's new rules to quell pesky calls, telecom operators are required to deploy blockchain-based technology to prevent unauthorised access of subscribers data, make system non-repudiative and enhance confidentiality.

This is apparently first-of-its-kind technology in the world to be deployed to prevent leakages of consumer information from unauthorised telemarketers.

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