Tech Mahindra partners with Avaamo to develop conversational AI platform

IT company Tech Mahindra Friday announced partnership with Avaamo to develop and deliver conversational artificial intelligence (AI) platform for global enterprises.

"Conversational AI is the next frontier of enhanced intelligence as humans and machines harmonise to enable connected experiences. Virtual assistants are already disrupting the customer experience space. Avaamo and Tech Mahindra have a shared vision - to implement cutting-edge AI solutions, specifically in the banking, telecom, retail and healthcare industries," Jagdish Mitra, Chief Strategy and Marketing Officer, Tech Mahindra, said in a statement.

This partnership will include developing and delivering conversational AI solutions for global enterprises.

"Tech Mahindra will evangelise Avaamo's enterprise products and build solutions around platforms in areas such as the internet of things, artificial intelligence, and machine learning," the statement said.

No more pesky calls! Tech Mahindra joins Microsoft to develop a technology

Tech Mahindra and Microsoft have partnered to develop blockchain-based technology to curb pesky calls and SMS as recommended by telecom regulator Trai.

"Tech Mahindra...announced today its collaboration with Microsoft to create a Distributed Ledger Technology (DLT)-based solution to build a robust ecosystem in line with the regulations issued by Trai," a joint statement by the two companies said.

Based on blockchain technology and built on Microsoft Azure, the solution aims at mitigating the issue of unsolicited commercial communication (UCC) in the country, it said.

According to Trai's new rules to quell pesky calls, telecom operators are required to deploy blockchain-based technology to prevent unauthorised access of subscribers data, make system non-repudiative and enhance confidentiality.

This is apparently first-of-its-kind technology in the world to be deployed to prevent leakages of consumer information from unauthorised telemarketers.

Tech Mahindra claims it has entered league of top 20 global services brands

IT firm Tech Mahindra on Sunday said it has entered into the Top-20 global tech services brands list (by brand value) in 2017,as per an independent assessment by a valuation and strategy consultancy, Brand Finance.

It also said the company has potential to be in the top-5 technology services brands by 2020.

Tech Mahindra has been ranked at No 14, with an impressive growth of 21 per cent over the previous fiscal, a joint release by Tech Mahindra and Brand Finance said.

"Tech Mahindra has delivered excellent brand value growth of 21 per cent. Its brand transformation journey from being an Information Technology player to a Digital Transformation partner has shown great progress," Brand Finance Founder and CEO David Haigh said.

"With its new brand promise of 'Connected World,Connected Experiences and the right brand investments, Tech Mahindra has all the potential to be in the top 5 by 2020," he added.

Tech Mahindra said it has recently embarked on a massive brand building campaign globally forging strategic partnerships with several Global Media Groups, local Governments and Trade Councils, to bring alive its 'Connected World, Connected Experiences' promise.

The company aspires to consolidate and improve its position through significant brand investments aligned to its core strategy in delivering tangible 'experience' outcomes to its 900+ customers worldwide, it said.

"We have embraced Digital Transformation as the bedrock of our brand journey, at a time when connectedness and experiences are the fundamentals for any business and consumer across all aspects of daily living," Tech Mahindra Chief Marketing and Strategy Officer Jagdish Mitra said.
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Tech Mahindra to focus on improving profitability even at cost of growth

Latest News - India’s fifth largest IT services and solutions firm, Tech Mahindra, stated that the focus of the firm would be to improve profitability even at the cost of growth going ahead.

"It is not fair for the company to have margins in 12-15 per cent range when my competitors are reporting margins in the range of 20 per cent and above. We will strive to do better both on Ebitda (earnings before interest, tax, depreciation and amortisation) and growth, but my priority is going to be Ebitda now," said C P Gurnani, CEO & MD, Tech Mahindra.

He further added that as part of improving the margins, the company would let go of businesses or deals that did not have high yields. "We will definitely look at the yield management. Some of this will also mean abandoning my field engineering kind of work in LCC. I will reduce my business there. If you see de-growth, it is because I have decided on those particular areas," said Gurnani.

The company, which recently announced its third quarter numbers, reported topline growth of 12.7 per cent at (Read More)