Customer data science company dunnhumby to offer services to Indian cos

London-based dunnhumby, fully owned by Tesco, will provide customer-centric services and data-driven solutions to Indian companies, mostly retailers.

The London-based company currently already provides these services to its global clients such as Cadbury, Coca-Cola, Colgate-Palmolive, Danone, Diageo, GloxoSmithKline, Johnson & Johnson, Kellogg’s, L’Oréal and Unilever through its R&D centre in Gurugram. It will use this Centre to now also provide services to Indian companies.

The company has been in operation in India for ten years. When asked why it has taken so long for it to tap Indian companies, Guillaume Bacuvier, global CEO, dunnhumby said the company thinks that it is now at this stage that the Indian retail market space has reached the required maturity.

He refused to divulge names of Indian companies that dunnhumby is in talk with, but said it will clinch the deal with a company next month. Its global clients such as Walmart are already in Indian space and will continue to be served by the company.

Unilever lifts full-year margin target after first-half improvement

Unilever lifted its full-year margin target on Thursday after seeing a big improvement in the first half, underlying its ability to boost returns as an independent firm after rebuffing a $143 billion takeover bid earlier this year.

The Anglo-Dutch conglomerate whose products range from Hellmann's mayonnaise to Dove soap said it expected underlying operating margin to grow by at least 100 basis points this year. Its previous target was at least 80 basis points.

The company's profit margins became an area of investor scrutiny when February's aborted takeover bid from Kraft Heinz forced Unilever into a deep business review aimed at improving performance on its own.

Its margin improved 180 basis points to 17.8 per cent in the first half of the year, helped by an acceleration of its cost-savings and productivity programmes, and a 130 basis point drop in brand and marketing spending.

Analysts welcomed the margin improvement but voiced concern that it was largely driven by reduced marketing spending, which can hit sales.

"Quantity good ... quality less so," RBC Capital Markets analysts wrote.

Unilever said marketing spending would rise in the second half, as new product launches were skewed to that period. It said full-year brand and marketing spending should be about flat with the figure year ago.

Unilever shares were up 1 per cent at 0737 GMT.
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